wave apps customer service

While users never pay startup or monthly fees, Wave does charge a credit card processing fee of 2.9% plus 30 cents per transaction for most cards. This is a typical credit card processing fee that you’ll find on any platform. Wave Invoicing is ideal for freelancers, entrepreneurs or small businesses. The fact that it is free makes it a great option for those just starting out or those who want to keep their overhead as low as possible. Companies that want to combine project management tasks in their accounting software or are looking for software with a great mobile app that they can use on the go will probably want to look for other options.

wave apps customer service

Is Wave Right for You or Your Business?

  1. Approval to use online payments is subject to eligibility criteria, including identity verification and credit review.
  2. Deposit times may vary due to processing cutoff times, third party delays, or risk reviews.
  3. With this release, we’re waving bye to bugs and hello to stability improvements.
  4. You’ll receive the money in your account in 1 business day (Canada), or 2 business days (US)1.
  5. Automate the most tedious parts of bookkeeping and get more time for what you love.
  6. With the Pro Plan, automatically import, merge, and categorize your bank transactions.

The fact that Wave lets users create and send unlimited invoices and receive payment straight from the invoices for free makes it perfect for freelancers. This app is super helpful, the main issue I have while using it is the lag. When inputting information the character count for it is super slow/delayed to where it forces me to stay on a certain page until it registers that information has been inputted.

The site’s onboarding process is a breeze; first provide a few basic details about your business, such as name, address and industry. Then answer questions from a drop-down menu about the direction you want to concentrate on—invoicing, accounting or payroll—and you are directed to link financial accounts. While the invoicing platform is not easy to integrate with popular third-party payroll apps like Gusto or OnPay, Wave does have its own payroll software. Small businesses that plan to hire employees at some point might need to change accounting software systems in the future or upgrade to Wave Payroll. Wave is a free invoicing software that helps small businesses keep track of their bookkeeping needs from one location.

Online payments = on-time payments

While its limitations do not make it an ideal free receipt forms solution for every business, Wave is a particularly appealing option for freelancers who are just starting out. Electronic invoices are created with online invoicing software or other cloud-based services, which makes it easy to automate the invoicing process. Electronic invoices also provide small business owners with professional-looking digital invoices that their customers can pay easily online through a system like Wave’s online payments. Whether you are struggling with sending out invoices on time, keeping track of payments or organizing tax information, Wave helps business owners get a handle on their accounting department at no monthly cost.

Impress your customers
by creating professional invoices with easy templates

Wave’s business reports are on par with some of the top invoicing solutions companies for small businesses. Users can create reports to show month-to-month or year-to-year comparisons to easily identify cash flow trends. You can also receive unlimited income and expense tracking data, instant updates for invoicing, payroll and payments data and profit/loss reports.

While several accounting software services provide a free version of their software, the free version usually limits the number of users, number of invoices per month and integrations. Your customers can pay the invoices you send them instantly by credit card, secure bank payment (ACH/EFT), or Apple Pay. And by enabling Wave’s payments feature, you can accept credit cards and bookkeeping resources bank payments, and get paid out in as fast as 1-2 business days1. That’s not the case with Wave—it provides one plan with an unlimited number of users, invoices, credit card connections and reports for free.

Our robust small business accounting reports are easy to use and show month-to-month or year-to-year comparisons so you can easily identify cash flow trends. We provide different levels of support, depending on the plan and/or the add-on features you choose. With a Wave Pro subscription, you’ll have recurring billing and other automation features. Schedule everything, from invoice creation and invoice sending, to payment collection and overdue payment reminders. I look at the dashboard and know how many invoices are on the way, when they should be paid, and the average time it takes someone to pay. It keeps me on track and takes a lot out of my hands.

Deposits are sent to the debit card linked to your account in up to 30 minutes. Deposit times may vary due to processing cutoff times or third party delays. One of Wave’s most how to use your uber 1099 popular invoicing features is the ability to create user-friendly customizable templates. Not only can you customize the invoices to fit your brand, but you can also set up recurring invoices and automate credit card payments for repeat customers. Once invoices have been sent, you can easily track the status of each invoice to see if they are viewed, unpaid or Overdue. All payment information automatically syncs with the free Wave Accounting software included in your service, making accounting easy.

Wave users can accept credit card payments over the phone, online or in person. Add a “Pay Now” button on invoices and you will automatically be able to receive Apple Pay, credit card payments and bank transfers. Money is typically deposited into accounts within two business days and all payments are recorded to have you set when tax season rolls around. Note that you will pay credit card processing fees on all applicable transactions.

In addition to creating invoices, Wave gives users the ability to create estimates for potential clients. Once those estimates are approved, they can easily be transformed into invoices with the click of a few buttons. With a Pro Plan subscription, you can connect your bank account with Wave and automatically import your transactions. Give your customers the option of paying with one click using a credit card, bank transfer, or Apple Pay.